Liliana has been working in Symantec since April 2012 as a Community Manager for the French Norton forum. Prior to that, she worked both in Symantec and in other companies as a Technical Support Agent. She holds a BSc. In Portuguese and French Studies from the University of Lisbon and is currently doing an MSc. In Computer Science (Systems Usability and Design) in the University College Dublin.
Contributor to WP6